Privacy Policy

The Paws & Pad Co. respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect personal information including your name, phone number, email address, home address, pet information, emergency contact details and veterinary information when you enquire about or book our services.

Why We Collect It

This information is collected to:

  • Provide pet sitting and dog walking services

  • Communicate regarding bookings and appointments

  • Arrange veterinary care in the event of an emergency

  • Process payments and maintain business records

Storage of Information

Client information is stored securely using password-protected devices and secure cloud-based platforms. We take reasonable steps to protect your personal information from misuse, loss or unauthorised access.

Disclosure of Information

Your personal information will not be shared with third parties unless required to deliver services (for example, contacting your nominated veterinarian in an emergency) or if required by law.

Photos

Photos may be taken during services to provide updates to clients. Images will not be used for marketing or social media purposes without client consent.

Access to Information

You may request access to, or correction of, your personal information at any time by contacting The Paws & Pad Co.